Policies and Procedures

at the

Range Animal Hospital

Business Hours and Appointments Emergencies
Visiting Hours Scheduling
Estimates and Payment Leashes
Admissions - Surgery and Dentistry Admissions - Medical Work-up

 

Business Hours

8:00 AM to 5:00 PM - Monday to Friday

8:00 AM to Noon - Saturaday

Our Doctors Schedules are by

Appointment Only

 

Call as early as possible to schedule an appointment. This is especially important for Large Animal calls as they always require extra time.

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Acute Life Threatening Emergencies are seen by Special Arrangement
If Your Animal Requires Emergency Attention during Business Hours,

Call to Verify that we have a Doctor in the Building,

and we will see your animal without delay

For After Hours Emergencies call 906-932-3531

to Recieve Information on

How to Reach the Doctor on Call

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Both Dr. Martinson and Dr. VandeBerg are very careful to stay on their schedule. Rarely is an appointment delayed more than 15 minutes. We will not delay a regular appointment for a walk in. (We DO NOT see walk ins) Occationly an emergency or other unforseen situation arrises and we get behind. If a large delay developes, we make every effort to call and let you know. If you are on a tight schedule yourself, you may call to see if we are on schedule.

Dr. Todd A. Grebner is primarily involved in Small Animal Medicine Equine and Production Animal Medicine. He sees appointments in the Hospital both in the morning and the afternoon. He also is frequently in the country on a Large Animal call as his schedule permits.

Dr. Donald C. Martinson is our staff surgeon. He reserves the morning for routine and non routine surgery, and sees his surgery appointments in the early afternoon. The rest of the afternoon is reserved for emergency surgery. Dr. Martinson is also occationally out of the office on a cattle call as required by his schedule.

Both of our Doctors have busy schedules. We try really hard to accomodate your needs, but after many years of practice we practice the best medicine when we control its schedule. Your cooperation is greatly appreciated.

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Visiting Hours are the same as our Business Hours. While our Doctors encourage Visiting for your Hospitalized Animal, it is best to not visit on the day your animal has surgery. Our Doctors will keep you posted as to progress on that day. Occational an animal does not do well after a visit from it's master. If that happens we may ask that you not visit. Rest assured, this happens rarely and if it does we will keep you posted with its progress.

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Estimates are allways gladly given. You are always welcome to ask any of our staff or the Doctors about fees. If you would like the estimate written out, we will gladly do so.

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Payment is by cash, check, MasteCard, or Visa. We believe that great medicine is our responcibilily and payment is yours. Hence, we do not establish personal accounts.

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Leashes are Required on all patients as you wait in the reception area.

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Routine Surgery Appointments and Dentals are admitted between 8:00 AM and 9:00 AM on the day of the appointment. Most dogs are released between 4:00 PM and 5:00 PM the same day, and cats the following day. There are a few exceptions, ask if you are not sure.

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Medical Work-ups are admitted between 8:00 AM and 9:00 AM on the day of the appointment. Depending on the tests and procedures, the time your animal will be released will vary. Please ask and we will do the best to let you know.

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About our Hospital. Meet our Staff. Routine Procedures.
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Revised 2-16-98